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Amazon Echo Show 11 | 11-inch Full HD Touchscreen | 13MP Auto-Framing Camera | AZ3 Pro Chip
Family video calling, spatial sound and whole-household device control for living rooms.
Condition: New
Note: price and availability are subject to change without prior notice
Amazon Echo Show 11, the 2025 model with an 11-inch Full HD screen and AZ3 Pro chip, is in stock at Mascom International, priced at KSh 45,000 brand new and sealed. The Amazon Echo Show 11 pairs an 11-inch Full HD touchscreen with a centred 13MP camera, one woofer, two full-range drivers and the AZ3 Pro chip. It connects over Wi-Fi 6E and Bluetooth 5.3, and it includes Zigbee, Matter and Thread radios for home devices. Our store sits in the Old Mutual Building on Kimathi Street, Nairobi CBD, where the Amazon Echo Show 11 runs on display.
Built for families, home-based consultants, estate agents and anyone who calls relatives abroad every week, the Amazon Echo Show 11 turns a living-room shelf into a calling and music station. Video calls on a phone mean holding the screen at arm's length while children crowd in. Here the camera auto-frames the room and zooms up to 3.3x, keeping everyone in shot as they move. Between calls, the display shows photos, recipes, calendars and camera feeds, and the speaker system fills a sitting room in Lavington or Nyali with music. The Amazon Echo Show 11 becomes the screen the whole household shares.
Where most Nairobi electronics shops import a single Echo display and leave buyers to work out setup alone, Mascom International stocks three Echo models side by side and helps link each one to your Amazon account. At Mascom International, we're seeing buyers choose this larger display for shared family spaces and the smaller ones for bedrooms. You can compare all three at our counter, or order with pay-on-arrival delivery to any county. Call or WhatsApp us to reserve a unit in Graphite or Glacier White.
Common Questions About the Amazon Echo Show 11
What is the Amazon Echo Show 11 price in Kenya?
The Amazon Echo Show 11 sells for KSh 45,000 brand new and sealed at Mascom International, Nairobi CBD. The price covers the power adapter and quick start guide from the box, a 12-month warranty through Mascom International and setup help in store. It is KSh 16,000 more than the Amazon Echo Hub and KSh 31,000 more than the Amazon Echo Show 5 3rd Gen. Pay-on-arrival delivery reaches all 47 counties, with same-day arrival in Nairobi and its environs.
Is the Amazon Echo Show 11 or the Amazon Echo Hub better for running home devices?
The Amazon Echo Show 11 suits households that want calls, music and device control in one, while the Amazon Echo Hub suits a dedicated wall dashboard. Both carry Zigbee, Matter and Thread radios. The Echo Hub costs KSh 29,000, mounts flat on a wall and has no camera. The Echo Show 11 adds a 13MP camera, a woofer for music and a larger 11-inch Full HD screen. Choose the Hub for a hallway control panel; choose the Show 11 for a family room.
Who should buy the Amazon Echo Show 11, and who should look elsewhere?
Buy the Amazon Echo Show 11 if your household makes regular video calls and wants one screen for music, photos and home devices. Look elsewhere if you expect every Alexa feature sold in the US or UK. Alexa has no official Kenyan launch; it runs with an Amazon account, though some services, skills, shopping and news features change with the account region. Our staff handle setup with you. If you mostly want reading, browsing and video on the sofa, the Fire HD 10 13th Gen 32GB at KSh 16,500 fits better.
How good is the Amazon Echo Show 11 for video calls with family abroad?
The Amazon Echo Show 11 makes clear video calls through a centred 13MP camera with auto-framing, 3.3x zoom and noise reduction. Auto-framing follows people as they move, so grandparents in Kisumu or a sister in Dubai see the whole family, not half a face. You can call other Echo displays and people using the Alexa app on their phones. The 11-inch screen lets several people watch at once. A steady home Wi-Fi connection gives the smoothest picture during longer calls.
Can the Amazon Echo Show 11 fill a living room with music?
Yes, the Amazon Echo Show 11 fills a typical Kenyan sitting room with music thanks to one woofer and two full-range drivers. The drivers support spatial audio, which spreads sound wider than a single speaker so music feels less boxed in. The woofer adds bass that small displays lack. Supported music services depend on your Amazon account region, and you can also stream from your phone over Bluetooth 5.3. For parties outdoors, a dedicated portable speaker remains the stronger choice.
Will Safaricom Home Fibre support the Wi-Fi 6E on the Amazon Echo Show 11?
The Amazon Echo Show 11 supports Wi-Fi 6E, and it also works on the older Wi-Fi standards that most Safaricom Home Fibre, Zuku and Faiba routers broadcast. You do not need a new router to use it. A Wi-Fi 6E router simply gives a less crowded connection in busy apartment blocks in Kilimani or South B, where many networks overlap. The display has no battery and runs from mains power, so a KPLC outage switches it off until power returns.
Does the Amazon Echo Show 11 work as a hub for Zigbee and Thread devices?
The Amazon Echo Show 11 has Zigbee, Matter and Thread built in, so it connects compatible sensors, bulbs and locks without a separate hub. Zigbee covers many low-cost door sensors and bulbs. Thread and Matter cover newer devices that work across brands. You pair each device in the Alexa app, then control it by voice or by tapping the screen. Check that any device you plan to buy lists Alexa, Zigbee or Matter compatibility before you pay.
What is Omnisense on the Amazon Echo Show 11?
Omnisense on the Amazon Echo Show 11 lets the display trigger routines based on room temperature or whether someone is present. For example, it can switch on a fan when a Mombasa room heats up, or turn on lights when you walk in. You set these routines in the Alexa app. Amazon does not list the individual sensors behind the feature, so test the routines you need after setup. Mascom International staff can show you a working example in store before you buy.
Technical Specifications
Display and Viewing
- 11-inch Full HD touchscreen — large enough for recipes, photo slideshows and calls viewed from across a room.
- Full HD means sharp text and images, so calendars and weather are easy to read at a glance.
- Touch controls for calls, music and devices — tap instead of speaking when the room is noisy.
- Photo frame mode — shows family pictures between tasks, so the screen stays useful while idle.
- Landscape layout on a fixed stand — the panel faces the room for shared viewing on a counter or shelf.
Audio Hardware
- One woofer for bass — music and film soundtracks gain depth that smaller Echo displays cannot match.
- Two full-range drivers — handle voices and instruments clearly, so speech in calls and podcasts stays crisp.
- Spatial audio support — spreads sound wider across the room for a fuller listening experience.
- Bluetooth 5.3 streaming — play music from your phone straight to the speaker system without extra cables.
- Voice responses at normal room volume — Alexa answers clearly over the noise of a busy kitchen.
Camera and Privacy
- 13MP centred camera — sharper video calls than lower-resolution displays, with faces in good detail.
- Auto-framing — the camera follows people as they move, keeping everyone in view during family calls.
- 3.3x zoom with noise reduction — tighter shots and cleaner pictures in dimmer evening light.
- Physical microphone and camera off button — cuts both inputs at once whenever you want privacy.
- Voice history manageable in the Alexa app — review or delete saved recordings at any time.
Processor and Home Automation
- AZ3 Pro chip — Amazon's own processor for faster voice responses and on-device tasks.
- Zigbee radio built in — connects Zigbee bulbs, plugs and sensors with no separate hub to buy.
- Matter and Thread support — works with newer cross-brand devices that use these shared standards.
- Omnisense routines — triggers actions based on temperature or presence in the room.
- Compatible with the Alexa app on iOS, Android and Fire OS — manage devices from any phone or tablet.
Connectivity
- Wi-Fi 6E — uses the newer 6GHz band where your router supports it, avoiding crowded channels.
- Backwards compatible with older Wi-Fi routers — works with Safaricom Home Fibre, Zuku and Faiba setups.
- Bluetooth 5.3 — stable pairing with phones for music and with compatible accessories.
- Echo-to-Echo calls and drop-in — talk to family on other Echo devices or the Alexa phone app.
- Internet needed for most features — voice answers, calls and streaming all depend on home Wi-Fi.
Build and Inclusions
- Measures 180 x 260 x 130 mm — plan for a shelf or counter about the width of a laptop.
- Weighs 1.3 kg — stable on its stand, so it will not tip when you tap the screen.
- Mains powered through the included adapter — no internal battery, so it stays plugged in.
- Colours include Graphite and Glacier White — confirm the shade in stock on WhatsApp before ordering.
- Ships with a power adapter and quick start guide — ready to run from a wall socket on day one.
Package Contents
Inside the Amazon Echo Show 11 box you get the display, a power adapter and a quick start guide. Nothing else is needed to run it from a wall socket, and setup happens in the Alexa app on your phone. Kenyan homes use three-pin sockets, so confirm the plug type on WhatsApp before you order. Each unit is brand new and sealed, and our staff will open and test it with you at the counter if you prefer.
Warranty
The Amazon Echo Show 11 ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Bring the display and your receipt to our Nairobi CBD service desk at the Old Mutual Building, Kimathi Street, for any claim.
Buying the Amazon Echo Show 11 from Mascom International
You will find the Amazon Echo Show 11 at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Our doors open Monday through Saturday, 9:00 AM to 7:00 PM. Stop by to hear the woofer, test a video call and see the 11-inch screen beside our smaller Echo models. It comes in Graphite and Glacier White, so check which colour is on the shelf today.
To order or ask a question, use any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Every order travels on pay-on-arrival terms to all 47 counties. Deliveries within Nairobi and its environs arrive the same day, while Mombasa, Kisumu, Nakuru, Eldoret and other major towns receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
The 12-month warranty above stays with you after delivery. We stand behind honest specifications, accurate pricing and after-sales help from a physical store you can always visit.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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