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Amaya Neon Ray Replacement Battery | 2000mAh Capacity | 3.8V Rated | Li-ion Cell
Fresh daily power for the Safaricom handset you already trust, sold with written backing from a Nairobi shop.
Condition: New
Note: price and availability are subject to change without prior notice
Amaya Neon Ray Replacement Battery is a 2000mAh, 3.8V lithium-ion pack compatible with the Safaricom Neon Ray, available at Mascom International for KSh 460. It is brand new and sealed, made by Amaya, a Chinese accessories brand, and it is not an official Safaricom part. The Amaya Neon Ray Replacement Battery drops into the compartment under the back cover, so the swap needs no tools and no technician. Stock sits at our shop in the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, where staff can fit the cell and power the phone on before you leave.
Built for Neon Ray owners across Kenya who still depend on the handset every day, the Amaya Neon Ray Replacement Battery brings back the hours a tired cell has lost. Many of these phones began as an affordable first smartphone and now serve as second phones for M-Pesa and calls, or as a parent's phone upcountry. After years of daily charging, the old pack holds less and the screen goes dark before evening. A mama mboga taking Lipa na M-Pesa payments or a boda boda rider waiting for a customer cannot afford that. A fresh 2000mAh cell puts the phone back to work.
Where many repair kiosks on Moi Avenue and River Road sell unlabelled cells marked "original" with no receipt, Mascom International sells the Amaya Neon Ray Replacement Battery sealed, labelled and covered by a written 6-month warranty. Customers across Nairobi tell us the real relief is buying a pack that is plainly made for their phone instead of guessing at a kiosk counter. Bring your old battery or the phone itself, and we will match the label before you pay. Prefer delivery? Order the Amaya Neon Ray Replacement Battery on WhatsApp and pay on arrival in any of Kenya's 47 counties.
Common Questions About the Amaya Neon Ray Replacement Battery
How much is the Amaya Neon Ray Replacement Battery in Kenya?
The Amaya Neon Ray Replacement Battery costs KSh 460, brand new and sealed, at Mascom International in Nairobi CBD. That price includes the battery and a 6-month warranty against manufacturing defects, and pay-on-arrival delivery is available across Kenya. No charger comes with it, because the phone's own charger tops up the new cell. For reference, the Amaya Neon Ray Pro Replacement Battery sells for KSh 540, which is KSh 80 more, while the Amaya Neon Ray 2 Replacement Battery is KSh 500. Each fits only its own phone.
Will the Amaya Neon Ray Replacement Battery fit my Safaricom phone?
The Amaya Neon Ray Replacement Battery fits the Safaricom Neon Ray only, not the Neon Ray Pro or the Neon Ray 2. Remove the back cover and read the model name on your old battery and on the label inside the phone. If both say Neon Ray with nothing after it, this is the right pack. The Pro and the Ray 2 use different cells, so they will not swap. Unsure? Send a clear photo of the old battery's label to our WhatsApp, or bring the phone to Kimathi Street and we will check it.
Is the Amaya Neon Ray Replacement Battery an official Safaricom part?
No, the Amaya Neon Ray Replacement Battery is made by Amaya and is compatible with the Safaricom Neon Ray; Safaricom neither produces nor endorses it. Amaya is a Chinese accessories brand that makes replacement batteries, chargers, cables and power banks. What you get is a new, sealed Li-ion cell rated at 2000mAh and 3.8V for the Neon Ray, with Mascom International's own 6-month warranty behind it. Your SIM card, M-Pesa account and saved contacts stay exactly as they were, because swapping the battery does not touch them.
How does the Amaya Neon Ray Replacement Battery compare with the Amaya Neon Ray 2 Replacement Battery?
Both packs hold 2000mAh, but the Amaya Neon Ray Replacement Battery is rated 3.8V while the Ray 2 pack uses a standard 3.7V, and they are not interchangeable. The Neon Ray version costs KSh 460 and the Ray 2 version KSh 500, a KSh 40 gap. Each is made for its own phone's charging circuit, so the choice is about your handset, not about which cell is better. If you own the original Neon Ray, take this one. If you own the Neon Ray 2, launched in September 2021, choose the Ray 2 battery.
How should I charge the Amaya Neon Ray Replacement Battery during KPLC power cuts?
Charge the Amaya Neon Ray Replacement Battery fully the first time, then top it up whenever power returns after a KPLC outage. A new Li-ion cell may take a few charge cycles to settle, so the first days can read a little differently. Li-ion has no memory effect, so short top-ups from a power bank during load-shedding do no harm. The Amaya APB-P128 Power Bank, also at Mascom International, keeps a spare charge ready. Avoid leaving the phone charging on a hot matatu dashboard in direct sun, because heat ages lithium cells faster.
What should I do with a swollen or worn-out Neon Ray battery?
Replace a swollen battery at once and stop charging it, because a bulging cell can force the back cover open and damage the phone. Signs include a cover that no longer sits flat, a phone that wobbles on a table, or a pack that feels soft. Never puncture, bend or crush the old battery, and never throw it into a fire or a jiko. Tape over its metal contacts and take it to an e-waste collection point, not the dustbin. Then fit the Amaya Neon Ray Replacement Battery and give it a full first charge.
Who should buy the Amaya Neon Ray Replacement Battery, and who should skip it?
Buy the Amaya Neon Ray Replacement Battery if you own a Safaricom Neon Ray that still powers on but drains fast, swells, or shuts down early. It suits traders, riders, M-Pesa agents and families keeping a spare phone alive. Skip it if your phone is a Neon Ray Pro or Neon Ray 2; the Amaya Neon Ray Pro Replacement Battery and the Amaya Neon Ray 2 Replacement Battery, both in store, are the right fits. Also skip it if the phone stays dead on the charger, since the port or board may be at fault.
Is the Amaya Neon Ray Replacement Battery worth it instead of buying a new phone?
For KSh 460, the Amaya Neon Ray Replacement Battery is usually the cheapest way to keep a working Neon Ray in service. The Neon Ray 2 alone launched at KSh 4,999, so even a basic new handset costs many times more than a fresh cell. You keep your apps, contacts, photos and settings, and you skip setting up a new phone. That matters for a second phone dedicated to M-Pesa or for a relative upcountry who knows the handset well. If the screen or board is failing, a new phone is better value.
Technical Specifications
Core Function and Power Rating
- Lithium-ion (Li-ion) chemistry — the rechargeable cell type used in nearly all phones, light for its capacity and free of memory effect.
- 2000mAh capacity — milliamp-hours measure how much charge the cell stores; more mAh means longer between charges on the same phone.
- 3.8V rated voltage — the steady output the Neon Ray expects from its battery, so the phone reads charge levels and charges correctly.
- About 7.6Wh of stored energy — watt-hours come from 2000mAh multiplied by 3.8V, a like-for-like figure for comparing battery packs.
- Removable design — the pack lifts out from under the back cover, so you replace it yourself without a technician or special tools.
- Brand new cell — it has gone through no charge cycles yet, unlike second-hand packs pulled from scrapped phones at repair stalls.
Compatibility
- Compatible with the Safaricom Neon Ray — made for that handset only; Safaricom does not produce or endorse this Amaya part.
- Not for the Neon Ray Pro — that phone takes a 2500mAh cell, sold separately as the Amaya Neon Ray Pro Replacement Battery.
- Not for the Neon Ray 2 — that model uses a 3.7V pack, covered by the Amaya Neon Ray 2 Replacement Battery at KSh 500.
- Label check before buying — the model name on your old battery and inside the phone should read Neon Ray with nothing after it.
- SIM and data untouched — calls, mobile data, M-Pesa and saved contacts carry on as before, since the battery stores none of them.
- Existing charger works — the phone's own charger and cable top up the new cell; no extra adapter is needed after the swap.
Build and Safe Handling
- Labelled casing — capacity, voltage and chemistry are marked on the pack, so you can compare it with the old battery at a glance.
- Matching contacts — the metal terminals line up with the Neon Ray's battery connector when the cell is seated label side up.
- Keep it out of direct sun — heat on a car dashboard or a window ledge shortens the working life of any lithium cell.
- Replace at the first sign of swelling — a bulging pack is a fault and should come out of the phone straight away.
- Never puncture, crush or burn — a damaged lithium cell can overheat; recycle old packs at an e-waste point instead.
- Charge fully before regular use — a new cell may need a few cycles to settle before its readings become steady.
Inclusions and Support
- One Amaya Neon Ray Replacement Battery — brand new and sealed, ready to fit as soon as the old pack comes out.
- No charger or cable in the pack — the phone's existing charger handles every top-up, which keeps the price at KSh 460.
- 6-month Mascom International warranty — covers manufacturing defects under normal use, with claims handled at our Nairobi CBD service desk.
- In-store label check — bring the phone to Kimathi Street and staff will confirm the fit before you pay a shilling.
- WhatsApp photo check — send a picture of the old battery's label and we will confirm the match before dispatch.
- Pay-on-arrival delivery — order on WhatsApp and pay only when the battery reaches you in any of the 47 counties.
Package Contents
Inside the sealed pack you will find one Amaya Neon Ray Replacement Battery, a 2000mAh, 3.8V Li-ion cell compatible with the Safaricom Neon Ray. Nothing else is included: there is no charger, cable or back cover, because the phone's existing charger and cover carry over. If your back cover is cracked or loose, mention it when you order, and staff can advise on what is available. Keep the box and receipt, since both help with any warranty claim.
Warranty
Mascom International backs the Amaya Neon Ray Replacement Battery with a 6-month warranty covering manufacturing defects under normal use. If the cell fails to hold charge, will not power the phone, or shows a factory fault within that period, bring it with your receipt to our Nairobi CBD service desk for assessment.
Where to Buy the Amaya Neon Ray Replacement Battery in Kenya
The Amaya Neon Ray Replacement Battery is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We open Monday through Saturday, 9:00 AM to 7:00 PM. Bring your Neon Ray along, and staff will fit the new cell and switch the phone on in front of you, so you leave knowing it works.
Reach us before you visit or to order:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver with pay-on-arrival to all 47 counties. Orders within Nairobi and its environs arrive the same day, and other major cities and towns such as Mombasa, Kisumu, Nakuru, Eldoret and Meru receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Every battery is backed by the 6-month warranty above.
Our promise is simple: honest specifications printed on the pack, the same price in store and online, and a real service desk in Nairobi CBD if anything goes wrong.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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