Payment Methods
1. Lipa Na M-PESA
Paybill No.: 5450522
Account No.: M
2. Cash on delivery
3. Cash on collection
Amaya Neon Ray Pro Replacement Battery | 2500mAh Capacity | 3.8V Rated | Li-ion Pack
Restores long hours of calls, chats and M-Pesa payments for the larger model in your pocket, with six months of cover.
Condition: New
Note: price and availability are subject to change without prior notice
Mascom International stocks the Amaya Neon Ray Pro Replacement Battery at KSh 540, a brand new and sealed 2500mAh lithium-ion pack rated at 3.8V and compatible with the Safaricom Neon Ray Pro. Amaya, a Chinese accessories maker, produces it; Safaricom does not make or endorse this part. The Amaya Neon Ray Pro Replacement Battery matches the 2500mAh rating of the battery the Neon Ray Pro shipped with, so a worn phone regains its full stated capacity. Walk into the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, and we can fit it at the counter while you wait.
Designed for people whose Neon Ray Pro carries a whole working day, the Amaya Neon Ray Pro Replacement Battery suits sales agents, delivery riders, NGO field staff and M-Pesa agents. These buyers chose the Pro partly for its bigger cell, and a tired pack takes that advantage away. When the phone that once lasted from dawn now needs a socket by afternoon, routes on Google Maps, WhatsApp orders and M-Pesa confirmations all suffer. Glovo and Uber Eats riders feel it first, often far from any charger. Swapping in the Amaya Neon Ray Pro Replacement Battery costs far less than replacing the handset.
Unlike many stalls in the CBD that sell loose cells with no label or receipt, Mascom International hands over the Amaya Neon Ray Pro Replacement Battery sealed, with a written 6-month warranty and a real service desk behind it. At Mascom International, we're seeing more Neon Ray Pro owners choose a new battery over a new phone, because the rest of the handset still works well. Buyers throughout Kenya report that a clearly labelled pack removes the guesswork. Visit Kimathi Street with your phone, or order on WhatsApp for pay-on-arrival delivery, and the right cell reaches you within the delivery times below.
Common Questions About the Amaya Neon Ray Pro Replacement Battery
What is the Amaya Neon Ray Pro Replacement Battery price in Kenya?
The Amaya Neon Ray Pro Replacement Battery sells for KSh 540 at Mascom International in Nairobi CBD, brand new and sealed. The price covers the 2500mAh cell and a 6-month warranty for manufacturing defects, with pay-on-arrival delivery offered nationwide. A charger is not included, since the phone's existing one works with the new pack. It costs KSh 80 more than the Amaya Neon Ray Replacement Battery at KSh 460 and KSh 40 more than the Amaya Neon Ray 2 Replacement Battery at KSh 500, because each suits a different Neon model.
How do I confirm my phone is a Neon Ray Pro before buying?
Open the phone's settings and look under About phone, where the model name appears; it should read Neon Ray Pro. Then switch the handset off, lift the back cover and check the label on the old battery for the same name. Matching that code matters, because the right code means the right size, contacts and voltage. If the label is worn or the phone will not boot, send a photo to our WhatsApp or bring the handset to Mascom International on Kimathi Street, and staff will confirm the Amaya Neon Ray Pro Replacement Battery fits.
How does the Amaya Neon Ray Pro Replacement Battery compare with the Amaya Neon Ray Replacement Battery?
The Amaya Neon Ray Pro Replacement Battery holds 2500mAh, which is 500mAh or 25 percent more than the 2000mAh Neon Ray pack, and both are rated 3.8V. The Pro version costs KSh 540 against KSh 460 for the plain Neon Ray battery. Despite the shared voltage, they are made for different phones and should never be swapped between them. Owners of the Neon Ray Pro should pick this one. Owners of the original Neon Ray should take the cheaper pack, since the extra capacity is meant for the Pro.
Does Kenyan heat affect the Amaya Neon Ray Pro Replacement Battery?
Heat is the main enemy of any lithium-ion cell, including the Amaya Neon Ray Pro Replacement Battery, so keep the phone out of direct sun. Riders in Mombasa, Kisumu or Garissa should avoid leaving it on a motorbike tank or in a parked car at midday. Charging while hot speeds up wear, so let the phone cool in the shade before plugging in. During KPLC outages, short top-ups from a power bank are fine, because Li-ion cells do not suffer memory effect. Coastal humidity is not a problem while the back cover stays closed.
Why buy the Amaya Neon Ray Pro Replacement Battery at Mascom International instead of a River Road kiosk?
Mascom International sells the Amaya Neon Ray Pro Replacement Battery sealed, labelled and backed by a written 6-month warranty, which most kiosks cannot offer. Repair stalls on River Road and Moi Avenue often sell unbranded packs called "original", with no receipt and no recourse when the cell swells weeks later. A battery with a printed name, clear ratings and a shop that will see you again is safer for your phone and your money. You can also test the phone with the new pack fitted before you pay.
How do I fit the Amaya Neon Ray Pro Replacement Battery myself?
Fitting the Amaya Neon Ray Pro Replacement Battery takes no tools and no technician. First, power the phone off completely. Remove the back cover using the notch on its edge, then lift out the old pack with a fingernail. Seat the new cell so its metal contacts line up with the phone's terminals, press it flat, and clip the cover back on. Charge it to 100 percent before regular use, and expect a few cycles before the readings settle. If anything feels forced, stop and bring the phone to our counter.
Will a new battery make my Neon Ray Pro last as long as it did when new?
The Amaya Neon Ray Pro Replacement Battery carries the same 2500mAh rating that Safaricom quoted for the Neon Ray Pro, so capacity returns to the phone's original figure. Real hours still depend on your habits: screen brightness, weak Safaricom or Airtel signal in rural areas, and apps running in the background all draw power. If the phone still drains fast after a week with the new cell, an app or a software issue is the likely cause, and clearing background apps usually helps more than another battery.
Who should buy the Amaya Neon Ray Pro Replacement Battery, and who should skip it?
Buy the Amaya Neon Ray Pro Replacement Battery if your Neon Ray Pro still works but now shuts down early, charges oddly, or has a bulging pack. It is ideal for riders, agents and field workers who need the phone all day. Skip it if you own the original Neon Ray or the Neon Ray 2, and take the matching Amaya pack for those phones instead. Skip it too if the screen is cracked through or the board is failing, because a newer phone will serve you better than a fresh cell.
Technical Specifications
Core Function and Electrical Rating
- Li-ion chemistry — lithium-ion is the light, rechargeable cell type used in modern phones, and it tolerates partial top-ups without harm.
- 2500mAh capacity — the stored charge, matching the Neon Ray Pro's stated battery size, so a worn phone regains its full rated capacity.
- 3.8V rated voltage — the nominal output the Neon Ray Pro is designed around, so its charge meter and charging circuit behave as intended.
- About 9.5Wh of energy — 2500mAh multiplied by 3.8V gives the watt-hour figure, handy when comparing packs of different capacities.
- User-replaceable — the pack sits behind the removable back cover, so the change happens in moments at home or at our counter.
- Zero charge cycles — every unit is brand new and sealed, never pulled from a used or scrapped handset.
Compatibility and Fit
- Compatible with the Safaricom Neon Ray Pro — an Amaya-made replacement; it is not produced, supplied or endorsed by Safaricom.
- Different from the plain Neon Ray — that phone uses a 2000mAh pack, sold as the Amaya Neon Ray Replacement Battery for KSh 460.
- Different from the Neon Ray 2 — that model takes a 3.7V cell, the Amaya Neon Ray 2 Replacement Battery at KSh 500.
- Confirm by code — the old battery label and the phone's About phone screen should both read Neon Ray Pro before you buy.
- Network neutral — Safaricom, Airtel or Telkom service, M-Pesa and stored contacts are unaffected, since none of them live on the battery.
- Uses the phone's own charger — no new adapter or cable is needed once the fresh pack is seated.
Construction and Care
- Marked casing — the pack carries its capacity, voltage and chemistry, so you can hold it beside the old cell and compare.
- Aligned terminals — the contacts meet the Neon Ray Pro's battery connector when the cell is placed flat in its bay.
- Avoid midday sun — leaving the phone on a motorbike tank or car dashboard speeds up wear on lithium cells.
- Swelling means replace — a pack that bulges or lifts the back cover should come out of the phone immediately.
- Handle gently — never pierce, bend or burn a lithium cell; take old packs to an e-waste collection point.
- Full first charge — top up to 100 percent before daily use and allow a few cycles for the readings to steady.
Inclusions and After-Sales
- One Amaya Neon Ray Pro Replacement Battery — sealed, brand new and ready to fit on the day you collect it.
- No charger, cable or back cover — your current accessories carry over, which keeps the price at KSh 540.
- 6-month warranty from Mascom International — covers manufacturing defects under normal use, assessed at our Nairobi CBD service desk.
- Fit check at the counter — staff can seat the new cell and boot the phone before you leave Kimathi Street.
- Remote confirmation — a WhatsApp photo of the old label is enough for us to confirm the right pack before dispatch.
- Cash or M-Pesa on arrival — delivery orders are paid only when the battery is in your hands.
Package Contents
The sealed pack holds a single Amaya Neon Ray Pro Replacement Battery, a 2500mAh, 3.8V Li-ion cell compatible with the Safaricom Neon Ray Pro. There is no charger, cable or replacement back cover in the box, because the phone's own accessories work with the new cell. For a spare charge on long days, the Amaya APB-P128 Power Bank is available separately at Mascom International. Hold on to the packaging and receipt for warranty purposes.
Warranty
The Amaya Neon Ray Pro Replacement Battery comes with a 6-month warranty from Mascom International, covering manufacturing defects under normal use. Should the pack fail to charge, refuse to power the phone, or show a factory fault during that time, bring it and your receipt to our Nairobi CBD service desk.
Buying the Amaya Neon Ray Pro Replacement Battery from Mascom International
Find the Amaya Neon Ray Pro Replacement Battery at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The shop is open Monday through Saturday, 9:00 AM to 7:00 PM. Come with your Neon Ray Pro and watch staff fit the pack and power the phone up, so you can check it before paying.
To order or ask a question, use any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Delivery is pay-on-arrival to all 47 counties. Nairobi and its environs get same-day delivery, while major towns such as Thika, Machakos, Nyeri, Kakamega and Malindi receive orders the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Each pack carries the 6-month warranty described above.
We keep specifications honest, prices accurate and after-sales support close at hand, so a battery bought from us is never a gamble.
Disclaimer: We can not guarantee that the information on this product is 100% correct
SOCIAL MEDIA