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Amaya Neon Ray 2 Replacement Battery | 2000mAh Capacity | 3.7V Standard | 4.2V Full Charge | 1A Max Charging
Revives the September 2021 smartphone so it lasts across busy days again, with fit checks at our CBD counter.
Condition: New
Note: price and availability are subject to change without prior notice
Amaya Neon Ray 2 Replacement Battery is in stock at Mascom International, priced at KSh 500, as a brand new and sealed 2000mAh lithium-ion cell with a 3.7V standard voltage. It is compatible with the Safaricom Neon Ray 2, and it comes from Amaya, a Chinese accessories brand, not from Safaricom. The pack charges to 4.2V, works across a 2.4 to 4.2V range, and handles up to 1A of charging and discharge current. The Amaya Neon Ray 2 Replacement Battery is waiting at the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, ready to fit.
Safaricom launched the Neon Ray 2 in September 2021 at KSh 4,999 with a removable 2,000mAh battery, and many of those phones are still in daily use. Built for students, small traders, boda boda riders and families who never replaced theirs, the Amaya Neon Ray 2 Replacement Battery returns the phone to its original rated capacity. After years of charging, the first pack often drops from half to empty in minutes or switches off mid-call. That hurts when the phone handles M-Pesa, school WhatsApp groups and calls to customers. The Amaya Neon Ray 2 Replacement Battery fixes that for a fraction of a new phone's price.
Where most Nairobi electronics shops sell unlabelled cells that only claim to fit, Mascom International publishes the full electrical ratings for the Amaya Neon Ray 2 Replacement Battery and backs it with a 6-month warranty. Customers across Nairobi tell us that seeing the voltage and current figures printed plainly gives them confidence they are buying the right part. Bring your Neon Ray 2 to Kimathi Street and staff will fit the cell and boot the phone before you pay. You can also order on WhatsApp and pay on arrival, wherever you live in Kenya.
Common Questions About the Amaya Neon Ray 2 Replacement Battery
How much does the Amaya Neon Ray 2 Replacement Battery cost in Kenya?
The Amaya Neon Ray 2 Replacement Battery costs KSh 500 at Mascom International in Nairobi CBD, brand new and sealed. That covers the 2000mAh cell and a 6-month warranty for manufacturing defects, and you can choose pay-on-arrival delivery anywhere in the country. No charger is bundled, because the phone's original charger works with the new cell. It sits KSh 40 above the Amaya Neon Ray Replacement Battery at KSh 460 and KSh 40 below the Amaya Neon Ray Pro Replacement Battery at KSh 540, each made for its own phone.
Does the Amaya Neon Ray 2 Replacement Battery match the pack the phone shipped with?
The Amaya Neon Ray 2 Replacement Battery matches the 2,000mAh capacity Safaricom quoted when the Neon Ray 2 launched, so the phone regains its original rated storage. It is an Amaya-made part sold as compatible with the Neon Ray 2, not a Safaricom original. Before buying, read the label on your old battery and the model name in the phone's settings; both should say Neon Ray 2. Matching that name matters more than matching capacity, because it guarantees the right size, contacts and voltage for the handset.
What do the 2.4 to 4.2V range and 4.2V full charge mean on the Amaya Neon Ray 2 Replacement Battery?
The Amaya Neon Ray 2 Replacement Battery works between 2.4V when nearly empty and 4.2V when full, with 3.7V as its typical middle point. The phone reads that voltage to show your battery percentage, which is why a mismatched cell gives wrong readings or sudden shutdowns. The 4.2V full-charge figure is the standard ceiling for a Li-ion phone cell. Your phone's charging circuit stops at that level on its own, so leaving it plugged in overnight is not harmful.
Why does the 1A limit on charging and discharge current matter?
The Amaya Neon Ray 2 Replacement Battery accepts up to 1A of charging current and delivers up to 1A to the phone. The Neon Ray 2's own circuit controls how much current flows, so the original charger is the safest choice. A good branded charger also works, because the phone takes only what it needs. Avoid cheap unbranded chargers sold at bus stages, since faulty ones can overheat cells. The 1A discharge limit comfortably covers calls, browsing and M-Pesa, the everyday load this phone was designed for.
Can I charge the Amaya Neon Ray 2 Replacement Battery from a solar kit upcountry?
Yes, the Amaya Neon Ray 2 Replacement Battery charges normally from a home solar kit's USB port, as many rural households do outside the KPLC grid. Plug in the phone's own cable and let the phone manage the charge. Charge in the shade rather than beside a panel in full sun, because heat wears lithium cells faster. Li-ion has no memory effect, so short top-ups whenever the sun is out cause no damage. For relatives in places like Kitui or Baringo, a fresh cell plus solar keeps the phone reachable.
How does the Amaya Neon Ray 2 Replacement Battery differ from the Amaya BL-20JT Replacement Battery?
Both packs hold 2000mAh, but the Amaya Neon Ray 2 Replacement Battery is a 3.7V cell for the Neon Ray 2, while the Amaya BL-20JT Replacement Battery is rated 3.8V under a different battery code. The Neon Ray 2 pack costs KSh 500 and the BL-20JT costs KSh 620. Equal capacity does not make them interchangeable, because size, contacts and voltage follow the code. Choose this pack for a Neon Ray 2, and choose the BL-20JT only if your old battery is printed BL-20JT.
How can I tell my Neon Ray 2 battery needs replacing?
Common signs are a percentage that drops sharply, a phone that switches off at 20 or 30 percent, or charging twice a day where once was enough. A back cover that no longer sits flat means the cell has swollen and must come out at once, without further charging. A pack that turns warm during light use is another warning. Never puncture or burn the old cell; take it to an e-waste point. The Amaya Neon Ray 2 Replacement Battery then restores normal behaviour after a full first charge and a few settling cycles.
Who should buy the Amaya Neon Ray 2 Replacement Battery, and who should skip it?
Buy the Amaya Neon Ray 2 Replacement Battery if your Neon Ray 2 still works well apart from weak battery life, or if its pack has swollen. It suits students at Kenyatta University or JKUAT, small traders and anyone keeping the phone as a dedicated M-Pesa line. Skip it if you own the original Neon Ray or the Neon Ray Pro, since their own Amaya packs fit instead. Skip it as well if the phone will not charge at all, because a faulty port or board is likelier than the battery.
Technical Specifications
Core Function and Electrical Ratings
- Lithium-ion chemistry — the light, rechargeable cell type found in nearly all modern phones, comfortable with frequent partial top-ups.
- 2000mAh capacity — the same rated capacity as the battery the Neon Ray 2 launched with, so stored charge returns to the original figure.
- 3.7V standard voltage — the typical middle point the cell holds during use, which the phone relies on for steady power delivery.
- About 7.4Wh of energy — 2000mAh multiplied by 3.7V gives the watt-hour total, a fair way to compare packs side by side.
- 2.4 to 4.2V voltage range — the span from nearly empty to completely full, which the phone reads to display its battery percentage.
- 4.2V full charge — the standard ceiling for a Li-ion phone cell; the phone's charging circuit stops once this level is reached.
- 1A peak charging and discharge current — the most current the cell accepts or supplies, ample for calls, browsing and M-Pesa.
Compatibility and Model Match
- Compatible with the Safaricom Neon Ray 2 — an Amaya-made replacement, not a part made, supplied or endorsed by Safaricom.
- Not for the original Neon Ray — that phone needs a 3.8V pack, sold as the Amaya Neon Ray Replacement Battery for KSh 460.
- Not for the Neon Ray Pro — its 2500mAh cell is the Amaya Neon Ray Pro Replacement Battery, priced at KSh 540.
- Check the printed name — your old battery and the phone's settings screen should both read Neon Ray 2 before purchase.
- No effect on your line — SIM, mobile data, M-Pesa and saved contacts remain exactly as they were after the swap.
Build and Safe Use
- Clearly labelled pack — chemistry, capacity and voltage are marked on the casing for a quick side-by-side check with your old cell.
- Contacts aligned for the Neon Ray 2 — the terminals meet the phone's battery connector when the cell is laid flat in its bay.
- Keep it cool — avoid charging in direct sun beside a solar panel, on a dashboard or near a cooking fire.
- Remove at any sign of swelling — a puffed cell lifting the back cover should come out at once and stop charging.
- Dispose of old cells responsibly — never pierce, crush or burn lithium packs; hand them in at an e-waste point.
Inclusions and Mascom Support
- One Amaya Neon Ray 2 Replacement Battery — brand new, sealed and ready to fit the moment the old pack comes out.
- Charger and cable not included — the phone's existing charger and cable work with the new cell straight away.
- 6-month Mascom International warranty — covers manufacturing defects under normal use, with claims at our Nairobi CBD service desk.
- Counter fitting on request — staff seat the cell and switch the phone on so you see it working before paying.
- Pay-on-arrival delivery — order on WhatsApp and settle by cash or M-Pesa once the parcel reaches you.
Package Contents
The box contains one Amaya Neon Ray 2 Replacement Battery, a 2000mAh, 3.7V Li-ion cell compatible with the Safaricom Neon Ray 2. No charger, cable or back cover is packed with it, since the phone's own accessories carry over unchanged. If you charge from solar or lose power often, pair it with the Amaya APB-P128 Power Bank, sold separately at Mascom International. Keep the packaging and receipt in case you need to make a warranty claim.
Warranty
Every Amaya Neon Ray 2 Replacement Battery sold by Mascom International carries a 6-month warranty covering manufacturing defects under normal use. If the cell will not hold charge, fails to power the phone, or develops a factory fault within six months, bring it with your receipt to our Nairobi CBD service desk.
Where to Buy the Amaya Neon Ray 2 Replacement Battery in Kenya
Mascom International keeps the Amaya Neon Ray 2 Replacement Battery at the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Doors are open Monday through Saturday, 9:00 AM to 7:00 PM. Carry your Neon Ray 2 with you, and we will fit the pack and power the phone on at the counter so you can see it working first.
Questions or orders can come through:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
All 47 counties are covered with pay-on-arrival delivery. Nairobi and its environs receive orders the same day, and major towns such as Kitale, Embu, Kericho, Naivasha and Nyahururu get theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. The battery is covered by the 6-month warranty set out above.
You get accurate ratings, fair pricing and after-sales help from a shop that stays in the same place, which is how we earn repeat customers.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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